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‎‎‎‎ ‎Community Hub
Business English

Community hub for program information and student success.

01 Basic Job Interview
Chapter 1

Start your adventure in Sunshine City, a modern day Miami city. Explore the town, meet new people, and prepare for a high-stake Job Interview with the CEO!

Candidate   CEO
VS
02 Basic Team Meeting
Chapter 1

Continue your journey through Sunshine City, conducting business meetings with your team to grow as a leader in the company.

Team Member   Team Lead
Team Member VS Team Lead
03 Basic Client Meeting
Chapter 1

Impress clients and build strong relationships in the final course in Sunshine City. Build a reputation and unlock new opportunities to the most important client in the city.

Representative   Client
Representative VS Client
04 Brainstorming Session
Chapter 2

Develop a practical proposal during a brainstorming session, contribute original ideas, and build agreement around the strongest solution.

Team Member Brainstorming Partner
Team MemberVSBrainstorming Partner
05 Mentoring a New Hire
Chapter 2

Guide a new colleague through their responsibilities, explain expectations clearly, and help them become productive in their new role.

Mentor New Hire
MentorVSNew Hire
06 The Scope Change
Chapter 2

Respond to a change in project scope, assess the consequences, and negotiate a workable agreement with the people affected.

Project Team Member Project Stakeholder
Project Team MemberVSProject Stakeholder
05 Introducing New Technology
Chapter 2

Introduce a new technology to colleagues, explain its business value, and address concerns about adopting it.

Presenter Technology Stakeholder
PresenterVSTechnology Stakeholder
07 Kick-off Presentation
Chapter 3

Lead a project kickoff, communicate the objectives and responsibilities, and secure the team's commitment to the project plan.

Project Lead Project Stakeholder
Project LeadVSProject Stakeholder
08 Status Update Presentation
Chapter 3

Present a clear project status update, explain progress and obstacles, and respond to questions about the next steps.

Project Lead Project Stakeholder
Project LeadVSProject Stakeholder
09 Close-out Presentation
Chapter 3

Close out a completed project, summarize results and lessons learned, and obtain agreement on the handover.

Project Lead Project Stakeholder
Project LeadVSProject Stakeholder
10 Addressing a Delayed Milestone (Email)
Chapter 4

Write a professional email explaining a delayed milestone, its impact, and a realistic recovery plan.

Project Manager Project Stakeholder
Project ManagerVSProject Stakeholder
11 Requesting Resources (Email)
Chapter 4

Request the additional people, time, or budget needed to complete a project and justify the business case.

Project Manager Resource Approver
Project ManagerVSResource Approver
12 Writing an Update to a Client (Email)
Chapter 4

Send a client an accurate project update, communicate risks, and maintain confidence in the working relationship.

Account Manager Client
Account ManagerVSClient
13 Crisis Management Meeting
Chapter 5

Coordinate a crisis response, make decisions under pressure, and communicate a clear recovery strategy.

Crisis Lead Senior Stakeholder
Crisis LeadVSSenior Stakeholder
14 Strategic Planning Meeting
Chapter 5

Present a strategic direction, evaluate options, and persuade decision-makers to align on priorities.

Strategy Lead Executive Stakeholder
Strategy LeadVSExecutive Stakeholder
15 Stakeholder Engagement Meeting
Chapter 5

Engage key stakeholders, understand competing interests, and build support for a critical decision.

Executive Stakeholder
ExecutiveVSStakeholder